Frequently Asked Questions

If you can’t find your answer here, give us a call at (303) 221-3081 or send an email to .

General Questions
Questions about Logo Design
Questions about Web Design

General Questions

What types of design do you specialize in?

Our primary specialties are web design and graphic design. We handle web development (content management systems, PHP/MySQL development, JavaScript), logo design, and print design projects.


How much do you charge for design services?

Our standard hourly rate is $70 for all design work. Copyediting and copywriting is $55 per hour. A typical logo goes for $420 (6 hours), while a website can be anywhere from several hundred to several thousand, depending on the complexity of the project.


I can’t afford a website/logo/brochure right now, but I need designs ASAP. Can you get started on something if I promise to get payment to you as soon as possible?

Sorry, but no. Please see our design policies.


Where can I view samples of your work?

In our design portfolio.


What type of design software do you use?

We use state-of-the-art design software called Adobe CS3 Design Suite Premium. For more information visit the Adobe CS3 website.


Who owns the copyright to completed design work?

Once we receive payment in full for our work, full ownership rights to the designs transfer to you. If you like, we can also deliver a Copyright Transfer Form so you have written proof of the transfer.


Are you hiring?

We do not currently have any positions open, but are always accepting applications from talented individuals. You can email inquiries, résumés, and cover letters to , or fax them to (303) 221-1489.


What are your credit terms?

Please see our design policies.


What payment methods do you accept?

We accept cash, checks, and most major credit cards (Visa, American Express, and Discover). We do not currently accept American Express.




Logo Design Questions

I need a logo. How do I get started?

The fastest and easiest way to get started is to call us at (303) 221-3081 and ask about our logo design services.


How does your Logo Design Process work?

Our logo design process follows 5 steps:

  1. You complete our Logo Design Questionnaire and return it to us.
  2. We respond within 24 hours with a timeline and estimated cost.
  3. After we receive your payment, we will work on several design concepts and return them to you.
  4. You choose your favorite concept and request revisions.
  5. We will revise your concept as many times as necessary. Once you are satisfied with a final design, we email you the logo files and the logo is yours.




Website Design Questions

I need a website. How do I get started?

The fastest way to get started is to call us at (303) 221-3081 and ask for Ryan, our web development team lead.


How does your Website Design Process work?

Our website design process follows 6 steps:

  1. You complete our Website Design Questionnaire and return it to us.
  2. We respond within 72 hours with a timeline, estimated cost, and a design agreement tailored to your project.
  3. If, after reviewing our proposal, you decide to go forward with the project, you will need to pay a deposit and return a signed copy of the design agreement to us. We will resubmit the same copy (signed by us) to you for your records.
  4. We begin work on 2 design concepts and return them to you.
  5. You choose your favorite concept and request revisions. We will revise your concept up to 3 times (further revisions are billed hourly). Once you are satisfied with a final design, we begin coding your website.
  6. Once the website coding is complete, you will have an opportunity to approve it for launch. If everything looks good, your site goes live!


How long does it take to make a website?

Depending on the project requirements, it can take from one week to a few months or more to conceptualize, design, build, and test a website. Once we have a completed questionnaire from you, we are able to create a detailed proposal that outlines the estimated timeline for your project.


Are you familiar with web standards?

Yes. All of our websites are designed in table-free, standards-compliant XHTML and CSS. We validate our code with the W3C Validation Service, but mostly because it catches errors and helps with browser compatibility.


I already have a web developer. Are you willing to work with my developer on a website?

Absolutely. Because we are familiar with coding websites, we know what is involved in creating designs that are easy to develop. We can also handle the development of a design you created yourself.


What is a content management system (CMS)?

A CMS is a web-based interface that manages all aspects of a website. It allows individuals with little or no knowledge of HTML or other web programming languages to make changes to a webpage. This setup frees the client from having to rely on a web developer to make minor changes. Although up-front costs for a CMS are higher, long-term savings in both time and money make it a worthwhile investment for most projects.


I already have a website, but no one is visiting. Can you help?

Absolutely. Search engine optimization (SEO) is one of our primary specialties, since we believe it is an essential part of the web design process.

All of our websites are built for SEO on a basic level: page titles, keywords, and descriptions are matched to what your audience is likely to search for; code is well-structured to allow search bots to easily index your pages; and proper document headers and ALT tags for images are in place.


What is SEO?

Search engine optimization is the process of getting a website to rank as highly as possible in “organic” search engine results. Organic results are the results you get when you type in a phrase on Google or Yahoo! These results are different from sponsored (or paid) results, which you’ll typically see on the right or at the top with a “sponsored link” tag. Organic results are free, and are arguably the best form of advertising you can possibly have.

SEO aims to get your site as highly ranked as possible for certain “keyword phrases.” If you are in the consulting business and have an office in Denver, your audience is likely to search for “Denver consulting” or use similar keyword phrases. SEO involves finding what these keyword phrases are and optimizing your site so it shows up when these keyword phrases are entered by your potential customers.


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Revised 7 April 2008